Any queries should be emailed to infohobbyco.com.au and provide your contact telephone number.We are working hard to dispatch orders on time.Learn More.
Paypal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Paypal gateway are secured payments. Your complete credit card number cannot be viewed by HOBBYCO or any outside party. All transactions are performed under 128 Bit SSL Certificate. All transaction data is encrypted for storage within Paypals bank-grade data centre, further protecting your credit card data. Paypal is an authorised third party processor for all the major Australian banks. Paypal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by HOBBYCO. We will normally confirm receipt of your order within a few minutes of ordering. We will send your goods via Australian Post normally within 3 working days; however if goods are unavailable delivery will take a little longer. Goods are sent Receipted and require a signature on delivery. If for reasons beyond our control items are not available, you will be contacted by email and or telephone and you may be offered an alternative product or your purchase will be refunded via Paypal at your choice. If you wish to query a delivery please contact us at hgranthobbyco.com.au or call 02 92869307 during business hours weekdays. Therefore the finished model of kits may vary greatly between customers based on their skill and level of experience. We stress the need for instructions to be read thoroughly prior to commencing to assemble or operate any product. Flying Models by their nature are light in construction otherwise they will not fly. Damage incurred through impact in such situations is not considered warranty. Customers purchasing radio controlled aircraft with fuel motors should contact their local club to see where the models can be flown and also seek help instruction if this is a new hobby. Public Liability Insurance may also be required to operate this type of product. Hobbyco accepts no liability for customers who fail to seek advice andor have adequate liability insurance for this activity. Some products use rechargeable batteries and come with a battery charger. Make sure the manufacturers instructions are followed reagarding the charging process. In particualr never leave batteries unattended while charging.
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